Net Promoter Score (NPS) survey template

Free survey template

Survey Template
  • Time to complete

    1

  • Survey includes

    2 questions

  • Great for

    Managers

  • 14 day free trial
  • No credit card needed

Why is the Net Promoter Score (NPS) survey important?

Net Promoter Score is used to measure customer loyalty. Why is that important? Well, when you're trying to grow a business, keeping track of how likely customers are to use your services or buy from you again is vital. It is a good indicator of how well you've been doing.

This Net Promoter Score survey template gets you the insights you need to understand what customers are feeling about your organisation and to make the changes you need to drive growth in your company.

Loved for its simplicity, the NPS score is shown to correlate with increased performance in businesses who actively keep track of the score.

Expert advice

Net Promoter Score (NPS) survey and question tips

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